Privacy policy
Version 0.1 (draft) · last updated November 2026
In short: we keep as little as possible. Your stream, your subscription login and what you watch are invisible to us.
Who is responsible
Kinlo is the controller of the personal data described here. Send questions or requests to support@kinlo-tv.com.
What we don't see
- Your stream. It goes straight from your provider to your TV.
- Your source details (playlist link, username, password). They're encrypted on your phone with a key that only exists on your own devices. We only store the encrypted version and can't open it.
- Which channels you have. The channel list your TV prepares for your phone is encrypted the same way. Favorites and allowed channels are stored as unreadable codes.
- What you watch. Recently watched channels, your last channel and children's screen time stay on the TV.
What we do process
| Data | Why | Legal basis |
|---|---|---|
| Email address and account ID | Signing in with an emailed code, your license | Contract |
| Household, role (admin or member), license and trial | Access and licensing | Contract |
| Profiles: name, avatar, type, settings, screen-time rules, PIN as a hash | Keeping profiles the same on all your TVs | Contract |
| Paired TVs: name, public key, last active | Pairing and managing TVs | Contract |
| Notifications for admins (for example "screen time is up") | Keeping you informed | Contract |
| Email address on the waitlist | Telling you when Kinlo is available | Consent |
A TV signs in with an anonymous device account that holds no personal data. Commands between phone and TV (such as "next channel") pass through our server but are not stored.
Children
A kids profile only holds a chosen name and avatar. Children don't have their own account. What a child watches is never sent to our server. Kinlo has no ads, and never in kids profiles.
Where your data is stored
- Accounts and profiles: with our database provider Supabase, on servers in the EU.
- This website and the waitlist: with Netlify, a US company. Transfers rely on the European Commission's Standard Contractual Clauses.
- On your TV and phone: your source (decrypted only there), the channel list and guide, and what you watched recently.
How long we keep it
- Account data: as long as your account exists. After deletion we erase it within 30 days, except what the law requires us to keep longer (such as invoices).
- Pairing codes: 10 minutes. Invitations: 7 days. Kids profile unlock codes: 60 seconds.
- Waitlist: until Kinlo is available and we've told you, or until you unsubscribe.
Cookies
This website uses no cookies and no trackers. The app stores your sign-in and settings in your browser (local storage) so you stay signed in.
Your rights
You can access, correct or delete your data, and object to processing. Email us at support@kinlo-tv.com. If you disagree with how we handle your data, you can lodge a complaint with the data protection authority in your country.
Changes
If we change this policy in an important way, we'll let you know in the app.